Shipping policy
We ship to the UAE and worldwide with DHL Express, for the fastest & most reliable service. Please see our shipping rates below.
UAE
DHL Express (1-3 Business Days) - Free
UK
DHL Express (2-4 Business Days) - GBP 22
Orders over £100 / AED500 via DHL (2-4 Business Days) - Free
MIDDLE EAST
DHL Express (2-3 Business Days) - AED 100 (GBP 22)
Orders over AED500 via DHL (2-3 Business Days) - Free
USA
DHL Express (3-7 Business Days) - $55 (AED 200)
Orders over $200 / AED730 via DHL (3-7 Business Days) - Free
EU
DHL Express (3-7 Business Days) - €24 (AED 100)
Orders over €120 / AED500 via DHL (3-7 Business Days) - Free
INTERNATIONAL
DHL Express (3-7 Business Days) - $55 (AED 200)
Orders over $280 / AED1,000 via DHL (3-7 Business Days) - Free
You will receive an automatic confirmation when you place your order. You will then be able to track your order from our site.
Please allow 1-3 (UAE) / 3-7 (INT.) business days for delivery, pending availability and credit card verification. This may take longer during special releases or major holidays.
Emperor will email you with updates and tracking information once your items have been shipped. In an event that a product is out of stock or backordered, you will be contacted by our customer service team & your order will be cancelled and full amount refunded.
Emperor is not responsible for items lost or stolen in transit. All risks associated are assumed by the courier.
INTERNATIONAL ORDERS
Emperor ships internationally. Please email us if you're unsure about your country at info@emperorlondon.com
All international orders are shipped Delivery Duties Unpaid (DDU). Customs, Duties, and Taxes are not included in the item price or shipping cost at checkout. The customer is responsible for all Customs, Duties, and Fees upon delivery.
Unfortunately, we are unable to calculate these charges before your order is placed. Please contact your local customs office for assistance with estimating additional costs.
EMPEROR LONDON will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control)